Last updated: August 7, 2026
Art Light Direct (“Art Light Direct,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit artlightdirect.com, request a quote, contact us, create an account, or purchase products through our website.
Information We Collect
Information You Provide
We may collect information you provide directly, including your name, company name, email address, telephone number, billing and shipping addresses, project details, artwork or files, product selections, account information, and messages submitted through our forms or email.
Order and Payment Information
When you place an order, we collect the information needed to process, fulfill, ship, support, and document the transaction. Payment card information is processed by our payment service providers and is not stored directly on our website except as permitted or required by those providers.
Information Collected Automatically
When you use the website, we and our service providers may automatically collect information such as your IP address, browser and device type, operating system, referring pages, pages viewed, approximate location, interaction data, and timestamps. We may collect this information through cookies, pixels, server logs, and similar technologies.
How We Use Information
- Respond to quote requests and customer inquiries.
- Prepare designs, recommendations, estimates, and project documentation.
- Process orders, payments, shipping, returns, and customer service.
- Create and maintain customer accounts.
- Operate, secure, troubleshoot, and improve our website and services.
- Measure website traffic and understand how visitors use the site.
- Prevent fraud, abuse, security incidents, and unlawful activity.
- Comply with legal, tax, accounting, and regulatory obligations.
- Send service-related messages and, where permitted, marketing communications. You may unsubscribe from marketing emails at any time.
Cookies and Analytics
Our website may use essential cookies for functions such as shopping carts, checkout, account access, security, and saved preferences. We may also use analytics technologies, including services provided through Google Site Kit or Google Analytics, to understand website performance and visitor activity. Your browser may allow you to block or delete cookies, although some website functions may not work correctly if essential cookies are disabled.
How We Share Information
We do not sell personal information for money. We may share information with service providers that help us operate our business, including website hosting, security, analytics, form processing, payment processing, order management, shipping, email, customer support, and professional advisers. These providers receive information only as needed to perform services for us.
We may also disclose information when required by law, to respond to lawful requests, to protect our rights or the safety of others, to investigate fraud or security concerns, or in connection with a merger, acquisition, financing, or sale of business assets.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, and meeting legal, tax, accounting, or security requirements. Retention periods vary according to the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.
Your Privacy Choices and Rights
Depending on where you live, you may have rights regarding your personal information, such as the right to request access, correction, deletion, or a copy of certain information, and the right to opt out of certain uses or disclosures. We may need to verify your identity before completing a request. We will not discriminate against you for exercising applicable privacy rights.
You can opt out of marketing emails by using the unsubscribe link in the message or contacting us. You may also control cookies through your browser settings.
California Privacy Notice
California residents may have additional rights under applicable California privacy laws. These may include rights to know about personal information collected, request correction or deletion, obtain a copy, and opt out of certain sharing or selling. Art Light Direct does not sell personal information for monetary consideration. To submit a request, contact us using the information below.
Third-Party Websites and Embedded Content
Our website may link to or display content from third-party websites and services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
Children’s Privacy
Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. The “Last updated” date at the top of the page indicates when it was most recently revised.
Contact Us
For privacy questions or requests, contact Art Light Direct at hi@artlightdirect.com. Art Light Direct is based in Los Angeles, California.